Privacy Policy

Fleet Dispatch & Logistics Support, Inc. (“Fleet,” “we,” “us,” or “our”) provides truck dispatch and back-office outsourcing services to carriers and owner-operators. This policy explains what information we collect through our website and dispatch services, how we use it, and the choices you have. It applies to visitors to this website, prospective and current clients, drivers whose loads we dispatch, and job applicants.

Information We Collect

We collect information in a few different ways:

• Information you provide directly — through contact forms, service inquiries, job applications, and account setup, such as your name, email address, phone number, company name, fleet size, and USDOT/MC number.
• Dispatch and billing data — for active clients, this includes load details, rate confirmations, invoices, and communications needed to provide dispatch and back-office services.
• Usage data — standard technical information such as IP address, browser type, pages visited, and referring URLs, collected automatically when you use this website.

How We Use Information

We use the information we collect to:

• Provide, operate, and improve our dispatch and back-office services;
• Respond to inquiries, quote requests, and job applications;
• Send service-related communications, including invoices and compliance notices;
• Maintain the security and proper functioning of our website and systems; and
• Comply with legal, regulatory, and contractual obligations.

Cookies & Similar Technologies

This website uses a limited set of cookies to keep the site functioning correctly and to understand aggregate traffic patterns. You can control cookies through your browser settings; disabling them may affect some site functionality but will not affect existing dispatch service agreements.

How We Share Information

We do not sell personal information. We may share information with service providers who support our operations (such as billing, hosting, and communications tools) under confidentiality obligations, with brokers or shippers as necessary to dispatch a load on a client’s behalf, or when required by law, regulation, or valid legal process.

Data Retention

We retain information for as long as needed to provide our services and to meet legal, tax, and regulatory retention requirements common in the trucking and logistics industry. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Your Choices & Rights

You may request access to, correction of, or deletion of personal information we hold about you, subject to our legal and contractual obligations. To make a request, contact us using the details below.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this policy from time to time. Material changes will be reflected by updating the “Last updated” date above. Continued use of our website or services after changes take effect constitutes acceptance of the updated policy.

Contact Us

Questions about this policy can be sent to info@fleeter.infoor mailed to Fleet Dispatch & Logistics Support, Inc., 4820 Freeport Pkwy, Suite 220, Dallas, TX 75063.