Client Outcome
“Average invoice turnaround dropped from 11 days to 2, billing errors fell sharply, and days sales outstanding improved by more than a week fleet-wide.”
— Ridgeline Transport
11 days → 2 days
Invoice turnaround time
90%
Reduction in billing errors
9 days
Improvement in days sales outstanding
Challenge
Ridgeline's small back-office team was invoicing loads once a week in batches. Delivered freight sat unbilled for days, and errors weren't caught until a broker disputed them.
Solution
Fleet's billing desk began same-day invoicing, with rate confirmations and PODs attached automatically. We coordinated directly with Ridgeline's factoring company to keep submissions moving without manual handoffs.
Results
Average invoice turnaround dropped from 11 days to 2, billing errors fell sharply, and days sales outstanding improved by more than a week fleet-wide.
Services Used
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