Ironhaul Flatbed & Heavy Haul recovers thousands in unpaid detention

Challenge

Ironhaul's drivers regularly sat for hours at job sites waiting on load or unload, but detention pay was rarely documented or invoiced, so the fleet was absorbing the cost of that wasted time.

Solution

Fleet built detention documentation into standard driver procedure. Arrival time, wait time, and departure get logged on every load. We began invoicing detention as a standard accessorial, not an exception.

Results

Ironhaul recovered a meaningful amount in previously uncollected detention pay within the first six months, and every load now goes out with detention claims filed where they apply.