Freight Billing Specialist
Back-Office & BillingAmman, JordanFull-Time
Carriers lose real money in the gap between delivering a load and being paid for it. Paperwork sits in a truck for a week, invoices go out late, and nobody follows up when a broker quietly runs past terms. This desk closes that gap. One of our carriers was invoicing 11 days after delivery when they came to us and 2 days after, six weeks later.
You will handle billing for several carrier accounts, working from delivered load paperwork through to payment.
What you'll do
- Build and send invoices the same day a load delivers, with the rate confirmation and signed POD attached, since a missing document is the most common reason an invoice sits unpaid
- Chase drivers and dispatchers for delivery paperwork that has not arrived
- Submit through broker portals and factoring platforms where clients use them, each with its own rules
- Work the aging report weekly and follow up on anything past terms before it becomes a collections problem
- Reconcile what was quoted against what was paid, and open a claim on short pays and unexplained deductions rather than writing them off
- Bill detention, layover, lumper fees, and other accessorials so they are not quietly lost
- Send each carrier a clear weekly statement of what was invoiced, what was paid, and what is outstanding
- Flag brokers who pay consistently late so dispatch can weigh that before booking with them again
What you need
- At least two years in invoicing, accounts receivable, collections, or accounting operations
- Comfortable written English, since you will email American brokers and accounts payable departments every day
- Real fluency with spreadsheets, including lookups and reconciliation across two sources
- Attention to detail of the kind where a wrong load number genuinely bothers you
- The persistence to send a fourth follow-up politely
- Availability Sunday through Thursday, Amman office hours, with some overlap into the American morning
Nice to have
- Freight billing, factoring, or 3PL experience
- Familiarity with a TMS, QuickBooks, or broker portals such as RMIS or Truckstop
- Exposure to invoice disputes or claims
What we offer
- Health coverage and paid annual leave
- Training on freight documentation for someone who knows receivables but not trucking
- A defined desk with your own accounts rather than a shared queue
- Room to grow into back-office team lead as the client base grows
How to apply
Email info@fleeter.info with your CV and a short note on the receivables volume you have handled. Mention any collections or dispute work. We read every application and reply.
