Freight Billing Specialist

Back-Office & BillingAmman, JordanFull-Time

Carriers lose real money in the gap between delivering a load and being paid for it. Paperwork sits in a truck for a week, invoices go out late, and nobody follows up when a broker quietly runs past terms. This desk closes that gap. One of our carriers was invoicing 11 days after delivery when they came to us and 2 days after, six weeks later.

You will handle billing for several carrier accounts, working from delivered load paperwork through to payment.

What you'll do

  • Build and send invoices the same day a load delivers, with the rate confirmation and signed POD attached, since a missing document is the most common reason an invoice sits unpaid
  • Chase drivers and dispatchers for delivery paperwork that has not arrived
  • Submit through broker portals and factoring platforms where clients use them, each with its own rules
  • Work the aging report weekly and follow up on anything past terms before it becomes a collections problem
  • Reconcile what was quoted against what was paid, and open a claim on short pays and unexplained deductions rather than writing them off
  • Bill detention, layover, lumper fees, and other accessorials so they are not quietly lost
  • Send each carrier a clear weekly statement of what was invoiced, what was paid, and what is outstanding
  • Flag brokers who pay consistently late so dispatch can weigh that before booking with them again

What you need

  • At least two years in invoicing, accounts receivable, collections, or accounting operations
  • Comfortable written English, since you will email American brokers and accounts payable departments every day
  • Real fluency with spreadsheets, including lookups and reconciliation across two sources
  • Attention to detail of the kind where a wrong load number genuinely bothers you
  • The persistence to send a fourth follow-up politely
  • Availability Sunday through Thursday, Amman office hours, with some overlap into the American morning

Nice to have

  • Freight billing, factoring, or 3PL experience
  • Familiarity with a TMS, QuickBooks, or broker portals such as RMIS or Truckstop
  • Exposure to invoice disputes or claims

What we offer

  • Health coverage and paid annual leave
  • Training on freight documentation for someone who knows receivables but not trucking
  • A defined desk with your own accounts rather than a shared queue
  • Room to grow into back-office team lead as the client base grows

How to apply

Email info@fleeter.info with your CV and a short note on the receivables volume you have handled. Mention any collections or dispute work. We read every application and reply.